Is slime edible?
Nope! Do NOT attempt to eat slime.
Can I cancel my order?
Please double check before placing your order as we do not allow cancellations. On occasion we can permit a cancellation if contacted within the same day, but only if the label has not been printed yet.
My order was marked as arrived but it's not here?
We suggest checking with your neighbors. USPS can often accidently scan packages early as well which will show up 1-2 days later. If it is not located, you may file a claim with USPS directly. Unfortunately we do not grant refunds for packages marked as "delivered".
I put in the wrong shipping address!
If you put in an incorrect shipping address, please contact us right away. If your order hasn’t shipped yet we can fix it.
My slime arrived too sticky, too stiff, or melted, what do I do?
This can often happen during shipping, especially when there is extreme weather. Check out the “Slime Care” section HERE for instructions on how to correct any issues
Will slime irritate me or affect any of my allergies?
We don’t recommend slime if you are sensitive to strong fragrance or household items such as lotions, glycerin, borax, or PVA glue.
How long until my order ships?
Delivery estimates for U,S, customers are always at the top of the website. We can't guarantee any specific delivery time frames, so if you need it in time for a special occasion, we recommend purchasing 2-3 weeks in advance to be safe.
Order returned to sender
If your order is returned to us due to an incorrect address please reach out to us and we will issue you store credit for the order total.
Do you accept refunds?
Unfortunately we don’t allow refunds or returns, all sales are final.
Do you ship internationally?
No, at the moment we are only shipping within the USA.